The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced,...
Bell Attendant - Guest Services page is loaded## Bell Attendant - Guest Serviceslocations: Florencetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (26 days left to apply)job requisition id: REQ10367125About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights...
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to...
Digital Guest Service Agent - The St. Regis Florence & The Excelsior Florence Job Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office team at our hotels in Florence.As a Guest Service Agent...
Un prestigioso hotel 5 stelle situato a Firenze cerca un/una Front Office Agent. La figura selezionata sarà il primo punto di contatto per gli ospiti, fornendo un'accoglienza calorosa e un servizio di alta qualità. È richiesta un'esperienza di almeno 2 anni, ottime capacità relazionali e conoscenza fluente dell'inglese. Familiarità con sistemi gestionali come Scrigno e Opera è preferita. Questa è...
Una realtà rinomata nel settore Hotellerie a Firenze è alla ricerca di un Front Office Agent per l'apertura di Borgo Pignano. La figura si occuperà dell'accoglienza degli ospiti, della gestione delle richieste e della promozione dei servizi dell'hotel. È richiesta un'esperienza di almeno 2 anni in un contesto di lusso e una buona conoscenza dell'italiano e dell'inglese. Offriamo un contratto a...
Una rinomata struttura alberghiera di lusso cerca un Front Office Agent a Firenze. Il candidato ideale avrà almeno 2 anni di esperienza in ruoli simili, capacità relazionali eccellenti e una fluente conoscenza dell'inglese, oltre a competenze in sistemi gestionali. La posizione richiede un forte orientamento all'ospite e la capacità di collaborare con altri reparti per creare esperienze...
Un rinomato hotel a Firenze cerca un Front Office Agent da Aprile 2026. Il candidato ideale deve avere esperienza nella gestione di procedure di check-in e check-out e un forte orientamento al cliente. È necessaria la conoscenza dell'inglese e preferibile esperienza in strutture Hilton. Offriamo un ambiente elegante e accogliente, con benefits come mensa aziendale e sconti per soggiorni negli...
A prestigious hotel in Tuscany seeks a Wellbeing Manager to enhance guest experiences through intentional and joyful wellbeing practices. The ideal candidate will have a minimum of three years' experience in luxury hospitality, focusing on guest-oriented services and financial budgeting for spa operations. Responsibilities include planning wellbeing experiences, managing guest feedback, and...
A luxury hotel in Florence is seeking a Bell Attendant to join their Guest Services Team. This role requires an enthusiastic individual who will greet guests, assist with luggage, and ensure a high level of service. Candidates should have excellent interpersonal skills and experience in a luxury environment is a plus. This position offers a full-time contract with competitive salary and benefits,...
Bell Attendant - Guest Services page is loaded## Bell Attendant - Guest Serviceslocations: Florencetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, **** (26 days left to apply)job requisition id: REQ**********About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new...
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to...
A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills....
A luxury hotel chain in Florence is looking for an enthusiastic Bell Attendant to provide top-notch guest services. The Bell Attendant will greet guests, assist with their arrival and departure, and manage all guest inquiries with the highest level of hospitality. Ideal candidates will have experience in a luxury setting and proficiency in Italian and English. This full-time role offers...
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to...
Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities Being the friendly face that responds promptly to guest inquiries, providing...
A leading hospitality brand in Florence is seeking a Front Desk Hospitality Agent. You will be responsible for providing exceptional guest service and ensuring a seamless experience through technology. The ideal candidate has experience in customer-facing roles and possesses strong communication and organizational skills. Flexibility to work evenings and weekends is required. Join us to deliver...
A leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in guest areas. This position offers...
A luxury hotel group in Florence is seeking a Digital Guest Service Agent to enhance the guest experience throughout their stay. This role involves guiding guests, processing operational needs, and addressing requests, ensuring a memorable visit. Ideal candidates should have a high school diploma and a strong commitment to professionalism. Full-time position available with a focus on providing...