The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective...
We are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l’azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l’intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali...
Palazzo Talìa, è alla ricerca di uno/a Guest Relations Agent Senior motivato/a e sorridente pronto/a a far sentire ogni ospite come a casa in un ambiente esclusivo e raffinato! Palazzo Talìa è il nostro boutique hotel 5* L, certificato due chiavi Michelin, al centro di Roma. L'hotel, affiliato al brand Small Luxury Hotels of the World, è un gioiello nel cuore di Roma che unisce design, eleganza...
GUEST RELATIONS AGENT Main Purpose:The Guest Relations Agent is at Guests’ disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay. Reports to: Guest Relations Manager. Main duties & responsibilities:• Create and maintain warm and sincere relationship with guests and colleagues, handling complaints, according to the company policies, procedures and standards;•...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand’s lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Booking Agent The Pantheon Iconic Rome Hotel, Autograph Collection Roma The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you! The Reservation Agent will be tasked with the following duties, responsibilities, and assignments: - Reservation operations during your assigned shift to a consistently high standard; - Responding to...
Boutique 4-star luxury hotel in the heart of historic Rome Hotel Monte Cenci is looking for a Front Office Agent (Receptionist) to join our front desk team. You will be the first point of contact for our guests and will play a key role in delivering a warm, personalized experience in line with the high standards of our boutique luxury hospitality. Main Responsibilities As a Front Office...
Il Guest Agent gestisce check-in/out, accoglie gli ospiti, coordina i reparti, gestisce prenotazioni e centralino, garantendo un'esperienza personalizzata.
As Corinthia Rome prepares to open its doors, we're creating more than a hotel - we're launching a new chapter of hospitality defined by energy, elegance, and innovation.We're building a dynamic team that blends passion with precision, curiosity with confidence, and authenticity with ambition. If you love creating moments that matter and want to be part of a vibrant, world-class opening, this is...
A luxury hotel in Cortina d'Ampezzo is seeking Front Office Agents. The ideal candidates will manage guest check-in/check-out and inquiries while providing exceptional service in a professional appearance. A degree in Hospitality Management and 1–2 years experience in luxury hospitality are required. Fluency in Italian and English is essential. Candidates should be ready to work rotating shifts,...
Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.p.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
Un raffinato hotel 5 stelle sta cercando un/una Front Office Agent per unirsi al proprio team. Il candidato ideale avrà esperienza nell'accoglienza clienti e nella gestione della cassa, con un forte orientamento al servizio. Le responsabilità includono la gestione del check-in e check-out degli ospiti, oltre a fornire informazioni riguardanti l'hotel e le attrazioni locali. È necessaria...
Adacta S.r.l., parte di Admaiora Holding, ricerca Agenti di Vendita POS per ampliare la nostra rete commerciale in collaborazione con Worldline Merchant Services Italia. Offriamo soluzioni di pagamento per esercenti di ogni settore, con provvigioni elevate e reali opportunit di crescita. Le tue responsabilit : Ricerca Nuovi Clienti: Individuare merchant in target con i nostri servizi....
We are looking for a proactive, hands-on, and guest-focused Front Office Shift Leader to oversee front office operations during assigned shifts at Thompson Hyatt Rome. This role is key to ensuring operational excellence, leading the front office team on shift, and delivering seamless, memorable guest experiences in line with the Thompson brand.The ideal candidate has previous experience in a...
We are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop...
ABOUT US Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele. Renowned for bringing the cocktail bar culture to Paris, the group now operates cocktail...
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Booking Agent. Role Overview We are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled guest experiences, and a keen eye for...
FRONT DESK AGENT Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. Main Purpose:The Front Desk Agent acts as...
POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special...