A luxury hotel in Milan seeks a Guest Experience Agent to elevate guest satisfaction through exemplary service and problem-solving. This full-time position involves managing check-ins, coordinating services, and actively engaging guests to ensure memorable experiences. Ideal candidates have a warm demeanor, excellent communication skills in English and Italian, and prior experience in Front...
The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...
Il GRUPPO TERME & SPA ITALIA riunisce assets che realizzano un ambizioso progetto di Health Tourism, Hospitality e Leisure, unico in Italia e rispondente ad un mercato turistico internazionale che domanda Benessere e Cure: oltre a Scuderie de Montel, fanno parte del Gruppo importanti asset tra cui Terme di Saturnia Natural Destination SPA e Golf Resort; Terme di Chianciano; Monticello SPA; Salice...
Un importante Resort in Toscana è in cerca di personale con passione per l’hospitality e ottime doti relazionali. Le candidature sono aperte per diverse posizioni al TFP Summit Milano 2026. Si richiede empatia, orientamento alla soddisfazione degli ospiti e disponibilità a trasferimenti nazionali. È richiesta una buona conoscenza della lingua inglese. Gli interessati possono partecipare al...
A luxury hotel in Milan is seeking a Customer Service professional to serve as the first point of contact for guests. Responsibilities include assisting with inquiries, supporting management with administrative tasks, and ensuring positive experiences for guests. The ideal candidate should maintain professionalism, build strong guest relationships, and collaborate effectively with team members....
Dettagli offerta di lavoro Data : ********** Disponibilità lavorativa : Full time Contratto di lavoro : Contratto a tempo indeterminato - in azienda ---------------------------------------- Grafton Horeca* è un team dedicato a valorizzare le esperienze, le competenze e il potenziale dei candidati in ambito hotellerie, ristorazione e catering. Siamo un team di professionisti appassionati,...
Grand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello spettacolo, della moda, della musica e del business...
Empresas:Meliá Hotels International MISSION: The Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction. Key Responsibilities: Manage guest requests, anticipating needs and...
Grand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello spettacolo, della moda, della musica e del business nazionale...
“The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer: - My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and...
Select how often (in days) to receive an alert: Area: Guest Experience and Customer Service Location: Milano, IT “The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀 Discover some of the...
Grand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un'atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il "Milan" conserva tutto il fascino di un'antica casa milanese e ancora oggi è l'hotel prediletto dalle celebrità della cultura, dello spettacolo, della moda, della musica e del business nazionale...
Casa Laveni is a boutique hotel in Milan, offering guests a unique hospitality experience. As part of our opening team, we are looking for a Front Office Agent - Night Shift to ensure smooth night operations at reception. Job Description The Front Office Agent will be responsible for managing night-time front office operations and guest assistance. The ideal candidate will have: a minimum 1 year...
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities,...
Hosco POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area...
POSITION SUMMARY Respond to guest requests for special arrangements or services (., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities,...
Un prestigioso hotel a Milano è alla ricerca di un Addetto/a di Portineria per supportare il team del Concierge e migliorare l'esperienza degli ospiti. Il candidato ideale dovrà dimostrare empatia, capacità di lavoro di squadra e ottime competenze comunicative. Offriamo un contratto a tempo determinato, opportunità di formazione interna e una serie di vantaggi tra cui mensa aziendale e soggiorni...
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and be part of our extensive global family 🚀 Mission The Assistant Guest Experience Manager supports the Department Manager in the development and implementation of the departmental strategy established in the hotel,...
A luxury hotel group in Milan is looking for a dedicated bar staff member to provide exceptional guest service. Responsibilities include welcoming guests, assisting bartenders, and maintaining bar cleanliness. Ideal candidates should be fluent in English and Italian, have prior experience in hospitality, and possess excellent communication skills. Flexibility for evenings and weekends is...
Job Title Concierge – Guest Services, Operations, and Front Office Location Hilton Milan Hotel, Milan, Lombardy, Italy Schedule Full-time Brand Hilton Hotels & Resorts Senioriy Level Entry level Job Function Other Industries Hospitality Responsibilities Dedicated role focused on delivering seamless and memorable experiences. The Lobby Host will embody our brand service behaviours and tone of...