Descrizione dell’offerta di lavoro Location: Krakow, Lesser Poland, Poland Remote: Job Description To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How you’ll make an impact - Act as the primary point of contact for incident...
Overview The Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with clients to contribute at...
Chi stiamo cercando Siamo alla ricerca di un/a Service Delivery Manager da inserire nel nostro team di Torino. Tale risorsa si occuperà di garantire che i servizi forniti dalla nostra società ai clienti rispettino gli standard di qualità, tempi e costi concordati. Mansioni e responsabilità principali - Gestire la relazione con il cliente e con il/la consulente, fungendo da punto di riferimento...
A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or...
📍 Sede: Bologna, la ricerca è aperta anche per le sedi di Empoli, Milano e Forlì 💼 Contratto: Full time, assunzione diretta Chi siamo Var Group S.p.A., leader per la fornitura di servizi IT per l'innovazione, sta ricercando diverse figure da inserire all'interno della propria Business Unit 7 Circle, dedicata a guidare imprese e organizzazioni in importanti programmi di trasformazione digitale,...
A financial services company in Italy is seeking a Junior Service Manager to manage client service delivery and improve IT service quality. Responsibilities include monitoring performance metrics, assisting with issue resolution, and maintaining service documentation. Candidates should have a Bachelor's degree in IT or related fields and 1-3 years of experience in IT service environments....
Everience è un gruppo internazionale di consulenza che offre servizi digitali potenziati dall’intelligenza artificiale e pone le persone al centro della rivoluzione dell’AI. Presente in Europa, Africa, Asia e America, Everience offre ai suoi 4.000 collaboratori un ambiente stimolante e sfidante in cui trasformare e sviluppare le proprie competenze, esplorando nuovi ruoli basati sull’AI e...
Chi Siamo Aruba S.p.A. fondata nel 1994, è il leader italiano nel settore cloud, data center e servizi digitali (hosting, e-mail, registrazione domini e PEC). Come Gruppo ci impegniamo a contribuire alla trasformazione digitale del Paese, ponendoci quotidianamente l'obiettivo di essere al fianco di cittadini ed aziende supportandone l’attività con le migliori tecnologie. Il nostro obiettivo è...
A leading enterprise open source solutions company based in Milan is seeking a Service Delivery Manager to serve as the main contact for customers purchasing Premium Support. This role requires a proactive approach to managing customer relationships, facilitating resolutions, and providing updates to Sales teams. Candidates should possess a minimum of 5 years of experience in client/service...
Overview SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the...
To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. Responsibilities - Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders. - Monitor incident queues,...
A leading technology firm located in Rome is seeking a Service Delivery Manager to oversee the support and maintenance contracts related to Government Solutions. This role requires managing customer accounts, ensuring customer satisfaction, and controlling supplier contract obligations. The ideal candidate will have over 8 years of experience in the IT domain, strong communication skills in both...
About SUSE SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the...
Overview To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How you’ll make an impact : - Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders. -...
Join to apply for the Service Delivery Account Manager role at Epson Europe B.V. Overview The Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are...
Un'azienda di consulenza internazionale è alla ricerca di un/una Service Delivery Manager. Il candidato ideale gestirà la delivery dei servizi, coordinerà le attività interne e risponderà alle esigenze dei clienti. È richiesta padronanza di Microsoft Office e strumenti di project management, oltre a una fluente conoscenza dell'inglese. Lavoro in modalità ibrida, con presenza in sede per 3 giorni...
Un'azienda leader nel digitale è alla ricerca di un Service Delivery Manager a Bologna. In questo ruolo, coordinerai progetti innovativi in ambito Artificial Intelligence e Automation, supportando il team di oltre 200 persone. Richiediamo almeno 3 anni di esperienza, diploma informatico e conoscenza delle metodologie Agile Scrum. Offriamo un ambiente di lavoro flessibile, formazione continua e un...
A leading financial services firm is seeking a Junior Service Manager to oversee IT service delivery in Milan or Rome. You will assist in managing client services, track performance metrics, and ensure continuous improvement. A bachelor's degree in IT or related fields with 1-3 years of experience in IT support is required. Strong communication skills, proficiency in Excel, and good English...
Unisciti a noi 📍 Sede: Bologna, la ricerca è aperta anche per le sedi di Empoli, Milano e Forlì 💼 Contratto: Full time, assunzione diretta 🔎 Chi siamo Var Group S.p.A., leader per la fornitura di servizi IT per l'innovazione, sta ricercando diverse figure da inserire all'interno della propria Business Unit 7 Circle, dedicata a guidare imprese e organizzazioni in importanti programmi di...
The Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with clients to contribute at strengthening Epson...