Position The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing Cloud to deliver personalized and...
IS&T CRM & Clienteling Expert at Bvlgari The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing Cloud...
Come EXPERT CRM CONTROL ROOM, farai parte di Plenitude Societa Benefit. In particolare, entrerai nel team Regia CRM & War Room, che si occupa di governare e analizzare le attivita di customer care dei canali inbound nonche di supportare nel monitoraggio dei principali KPI di gestione.Attivita principali Analizzare e monitorare i principali KPI qualitativi e quantitativi attraverso la costruzione...
Job Title: EXPERT CRM CONTROL ROOMLocation: MilanoSeniority level: Mid-Senior levelEmployment type: Full-timeIndustry: Oil and Gas, Finance and SalesAttività Principali Analizzare e monitorare i principali KPI qualitativi e quantitativi attraverso la costruzione e l’analisi di cruscotti analitici dedicati e l’utilizzo di sistemi di reportistica specifica (real time e near real time)Collaborare...
CRM Business Analyst | Functional ExpertJoin to apply for the CRM Business Analyst | Functional Expert role at Avanade.1 week ago Be among the first 25 applicantsUnisciti al nostro team, dove la tua conoscenza approfondita e la passione per il CRM si tradurranno in soluzioni innovative per i nostri clienti. In questo ruolo, trasformerai le esigenze aziendali in soluzioni efficaci, collaborando...
Job Description La risorsa ideale, nell’ambito di progetti di implementazione e servizi di supporto prevalentemente in ambito CRM, dovrà : - essere il punto di riferimento tecnologico del team in termini di conoscenza - possedere ed esprimere una solida visione e comprensione di SAP CRM in termini di architettura tecnica, infrastruttura e sviluppo - creare documenti di disegno tecnico che...
Un'azienda in crescita cerca un Sistemista Microsoft Dynamics CRM certificato. In questa posizione, lavorerai in un ambiente stimolante e dinamico, affrontando sfide tecniche e collaborando con un team esperto. Sarai responsabile della gestione dei ticket e della risoluzione dei problemi, garantendo un servizio efficiente agli utenti. Se sei appassionato di tecnologia e desideri crescere...
Una società di consulenza tecnologica è alla ricerca di un CRM Tech Consultant a Napoli. La posizione prevede la gestione di progetti CRM nei settori Sales, Service e Marketing, con un focus sui processi di Service. Si richiede un'esperienza di almeno 3 anni in ruoli CRM, oltre a familiarità con Salesforce e Dynamics 365. Offriamo un ambiente di lavoro dinamico e la possibilità di smart working...
Un'azienda di tecnologia sta cercando un Senior Tableau Expert per Milano e altre città. Il candidato ideale avrà almeno 4 anni di esperienza con Tableau e dovrà collaborare con i team di business e IT per sviluppare dashboard e report. La posizione richiede solide competenze nell'integrazione con Salesforce e la capacità di coordinare un team junior. L'azienda offre un ambiente di lavoro ibrido...
A global cybersecurity firm in Milan is seeking a Sales Support Specialist to support the Sales team in operations, CRM management, and customer communications. The ideal candidate will have at least 5 years of related experience, proficiency in Microsoft Office, and ability to assist in the preparation of quotations and orders. Strong communication and analytical skills are essential. Join us to...
A leading technology recruitment agency is seeking a Dynamics Power Platforms & CE Consultant to deliver high-quality business solutions using Microsoft Dynamics 365. The ideal candidate will have a strong understanding of Dynamics 365 functionalities, proven experience in consulting, and a client-centric approach. This role offers a competitive salary, benefits, and hybrid work options....
A leading luxury fashion brand is seeking an Online Client Advisor for its Milan headquarters. The role involves achieving sales targets, providing exceptional customer service, and maintaining strong relationships with clients. Candidates should have prior experience in luxury or fashion customer service, a passion for the industry, and fluency in English. This position also includes inviting...
A leading engineering firm in Italy is seeking an Inside Sales Engineer to collaborate with Sales Area Managers and Front Line Sales staff. The ideal candidate will have a Bachelor's degree in business or linguistics, strong English and French skills, and experience in engineering companies. Key responsibilities include preparing customer-specific offers, managing customer relationships, and...
A leading luxury goods retailer in Milan is seeking a full-time Client Advisor to join their team starting January 16, 2025. The ideal candidate should have a strong customer-focused approach and fluency in both Italian and English. Responsibilities include managing customer relationships, providing consultations, and overseeing product repairs. The role offers competitive compensation, staff...
Dolce & Gabbana Beauty division is seeking a dynamic Global E‑Business & CRM Manager to lead and accelerate Beauty global online business, and emerging CRM channel . This role will be part of the DG Beauty Go-to-Market team , reporting to the Head of E-business and CRM and it will be pivotal in driving sell‑out growth, enhancing brand visibility, and delivering a best‑in‑class consumer...
PERCHÉ SCEGLIERAI ABIn AB lavoriamo in un contesto multiculturale con oltre 1.000 dipendenti nelle sedi di 20 Paesi del mondo tra Europa, Nord America e Sud America.Il nostro impegno è quello di continuare a cercare un modo migliore per scrivere il nostro futuro in maniera ancora più sostenibile, coinvolgendo tutti i nostri partner e parte dalla volontà di instaurare con il candidato una...
Company descriptionPublicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineering and Data, which combined with our culture of curiosity and deep industry...
The CRM Salesforce Specialist handles daily operations and contributes to new initiatives on GEB’s Salesforce platform. The incumbent works with and reports to the CRM Salesforce Manager and cooperates with other colleagues in the Operations area, such as Business Analysts and IT, as well as business departments that actively work in Salesforce - focused on Sales teams, Marketing & Distribution,...
A luxury fashion brand based in Rome is seeking an IS&IT CRM & Clienteling Expert to drive the integration of Salesforce solutions for enhanced customer experiences. The role involves managing IT initiatives, collaborating with business stakeholders, and ensuring high-quality service delivery. Ideal candidates will have 6–7 years of experience in luxury retail IT, proven expertise in Salesforce,...
Una società energetica innovativa a Milano sta cercando un esperto CRM Control Room. Il candidato ideale avrà una laurea in Economia o Ingegneria e almeno 3 anni di esperienza nel customer care. Le responsabilità includono l'analisi dei KPI e la collaborazione con partner esterni. Offriamo un contratto a tempo indeterminato con un ambiente di lavoro inclusivo e flessibile. Ci impegniamo per la...