A luxury hotel chain is seeking a Front Office Agent for its Milan City Center location. The role involves providing exceptional customer service, managing check-in and check-out processes, and handling administrative tasks. Candidates must have a Bachelor's degree in Hotel Management, at least one year of experience in a similar role, and strong communication skills in English and Italian. This...
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective...
Join to apply for the Guest Services Manager role at Rosewood Rome Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration,...
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications:1. Hotel Director/Hotel General Manager background...
The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced,...
We are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop...
Un ristorante di alta classe cerca un cameriere/cameriera per fornire un servizio clienti di alta qualità e assicurare un'esperienza eccellente agli ospiti. La posizione richiede la gestione di ordinazioni e la comunicazione con il personale di cucina. È necessaria una pregressa esperienza nel settore e una buona conoscenza della lingua locale e dell'inglese. Offriamo anche opportunità di...
Ein Hotel in Trentino-Alto Adige sucht einen Shift Lead Porter Desk (w/m/d) in Vollzeit, um das Team zu verstärken. Die Aufgaben umfassen Gepäckservice, Valet Parking und die Betreuung der Gäste in stilvoller Art. Der Kandidat sollte Berufserfahrung in der Hotellerie haben, kundenorientiert und kommunikationsstark sein, mit sehr guten Kenntnissen in Deutsch, Italienisch und Englisch. Wir bieten...
A prominent home furnishings retailer is seeking a Housekeeping Support Associate to uphold cleanliness and service excellence in their gallery. The role involves maintaining a pristine environment through cleaning tasks, ensuring a welcoming atmosphere for guests. Ideal candidates will demonstrate strong interpersonal skills, a commitment to quality, and the ability to manage multiple tasks...
Palazzo Talìa, è alla ricerca di uno/a Guest Relations Agent Senior motivato/a e sorridente pronto/a a far sentire ogni ospite come a casa in un ambiente esclusivo e raffinato! Palazzo Talìa è il nostro boutique hotel 5* L, certificato due chiavi Michelin, al centro di Roma. L'hotel, affiliato al brand Small Luxury Hotels of the World, è un gioiello nel cuore di Roma che unisce design, eleganza...
The Best Rent è una società specializzata nella gestione di appartamenti per affitti a breve (1–30 giorni) e medio periodo (1–12 mesi) a Milano e Roma. Attiva da oltre 10 anni, l'azienda è strutturata in diversi reparti (hospitality, sales, marketing, operations, legal e amministrazione) e gestisce internamente l'intero ciclo di vita degli appartamenti: dalla commercializzazione sui canali...
A leading global hospitality company is seeking a Front Office Agent for its Rome location. The role involves managing reception operations, providing outstanding customer service, and responding to guest inquiries. Candidates should have prior experience in customer service and a positive attitude, along with IT proficiency. This is a full-time position that offers the opportunity to work in a...
Il/la Guest Experience Agent Il/la Guest Experience Agent è il primo punto di contatto per gli ospiti una volta arrivati a destinazione. Il suo obiettivo principale è garantire un'esperienza impeccabile ed esclusiva per tutta la vacanza, anticipando le necessità del cliente e risolvendo eventuali complaint in tempo reale. Dettagli sul cliente DMC di fascia luxury specializzata nell'offerta di...
Mangia’s Resorts, prestigioso marchio dell’ospitalità di Aeroviaggi S.p.A., incarna l’essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia’s offre soggiorni immersivi e memorabili, celebrando il patrimonio italiano, la natura e lo stile di vita...
| | || --- | --- || Business unit | ROOM DIVISION - GUEST EXPERIENCE |**Cerchiamo per stagione estiva 2026 GEX AGENT per il Capovaticano Resort Thalasso & SPA!** Se il sorriso è la tua firma e credi che il benessere nasca da cura, empatia e attenzione ai dettagli, questa è l'opportunità che fa per te. Noi di Mediterranean Hospitality vogliamo creare ecosistemi del bello: luoghi dove l'ospitalità...
A luxury hotel in Venice is seeking a Front Office Agent to join their team. This role is vital in shaping the guest experience, ensuring check-ins and check-outs are seamless, and providing excellent service. Ideal candidates should have 1-2 years of experience in luxury hotels, fluency in Italian and English, and proficiency in hotel PMS systems. The position offers a competitive package and...
GUEST RELATIONS AGENT Main Purpose:The Guest Relations Agent is at Guests’ disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay. Reports to: Guest Relations Manager. Main duties & responsibilities:• Create and maintain warm and sincere relationship with guests and colleagues, handling complaints, according to the company policies, procedures and standards;•...
Una boutique hotel di lusso nel cuore di Roma cerca un Front Office Agent appartenente alle categorie protette L. 68/99. La figura si occuperà della gestione check-in e check-out, della comunicazione con gli ospiti e del coordinamento con il servizio Housekeeping. Sono richieste ottime competenze in inglese, flessibilità e capacità di organizzazione. Si offre contratto a tempo determinato con...
A luxury hotel located in Pacengo, Italy is seeking a Front Office Agent to provide exceptional guest service. You will ensure guests feel welcome and oversee check-in/check-out processes. Applicants should have at least one year of experience in a similar role, a degree in Hotel Management or related field, and strong communication skills in both English and Italian. Flexibility for shift work...
A hospitality group in Rome seeks a Front Office Agent to ensure guests feel at home. You'll handle check-in and check-out, offer information about the hotel and city, and manage administrative tasks. Ideal candidates will have a Bachelor's degree in Hotel Management or Tourism and at least 1-year experience in reception. Fluent English and Italian are required, along with flexibility for various...